d63com is committed to protecting the personal data of every registered member and site visitor. This Privacy Policy explains what data we collect, why we collect it, how it is used and stored, who it may be shared with, and what rights you have over your information under Philippine law.
Scope of this Policy: This Privacy Policy ("Policy") applies to all personal data collected and processed by d63com in connection with the operation of d63com.vip and all associated gaming, cashier, support, and communication services. This Policy is incorporated by reference into the d63com Terms & Conditions. By registering an Account or using d63com services, you acknowledge that you have read and understood this Policy.
d63com ("we", "us", "our", "the Platform") takes data privacy seriously. This is not a boilerplate statement — the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") imposes specific legal obligations on organizations that collect and process the personal information of Philippine citizens and residents, and d63com is committed to meeting those obligations in full.
This Policy is intended to give d63com members, prospective members, and visitors a clear and plain-language understanding of how personal data flows through the d63com platform — from the moment you first visit d63com.vip through the full lifecycle of your membership, including account closure. We have tried to avoid vague language and catch-all clauses wherever possible. If any part of this Policy is unclear, please contact our support team via live chat for clarification before providing your data.
This Policy should be read alongside the d63com Terms & Conditions and Responsible Gaming policy, both of which contain additional provisions that interact with data processing obligations.
For the purposes of the Philippine Data Privacy Act of 2012 and applicable implementing rules and regulations issued by the National Privacy Commission ("NPC"), d63com is the Personal Information Controller in respect of all personal data collected through d63com.vip and associated services.
d63com is responsible for determining the purposes and means of processing personal data held in connection with its gaming platform, cashier operations, customer support records, and marketing communications. Where d63com engages third-party processors (such as payment providers or game studios), those parties act as Personal Information Processors under written data processing agreements that bind them to d63com's privacy and security standards.
The designated Data Protection Officer ("DPO") for d63com may be contacted through the support channels listed in Section 16 of this Policy. The DPO is responsible for overseeing d63com's compliance with the DPA and this Policy.
d63com collects the categories of personal data described below. The specific data collected from any individual member depends on the services they use and the verification steps they complete.
Collected at the point of d63com account registration. This data is essential to establishing your account identity, confirming your eligibility to use the platform (including age verification), and enabling communication about your account.
Collected when KYC verification is required — typically when you request a withdrawal or when d63com's compliance team requests verification. KYC documents are processed securely and retained only for as long as legally required. Acceptable Philippine government-issued IDs include passport, driver's license, SSS/UMID, PhilHealth ID, Postal ID, and equivalents.
Collected in connection with deposits and withdrawals processed through the d63com cashier. d63com does not store full payment card numbers or complete bank account numbers — only references necessary to process and reconcile transactions. Cryptocurrency wallet addresses are recorded for transaction reference purposes.
All gaming activity on d63com is logged at the account level. This data is used for account statement purposes, dispute resolution, responsible gaming monitoring, and regulatory compliance. Gaming activity data is not used for profiling or sold to third parties.
Collected automatically when you access d63com.vip. This technical data is used for security monitoring, fraud prevention, platform performance optimization, and verifying that access is occurring from a permitted territory. Country-level geolocation is used to enforce jurisdictional access controls — d63com does not collect precise GPS-level location data.
All communications between you and d63com support — via live chat, email, or ticketing — are recorded and retained. These records are used for quality assurance, dispute resolution, training, and regulatory compliance. d63com does not record voice calls as no telephone support channel is currently operated.
d63com collects personal data through the following channels and methods:
d63com processes personal data for the following specific purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and identity establishment | Registration & Identity Data |
| Age verification (21+ compliance) | Date of Birth; KYC Identity Documents |
| Processing deposits and withdrawals | Financial & Transaction Data; KYC Data |
| Providing gaming services and maintaining account statements | Gaming Activity Data; Registration Data |
| Fraud prevention and AML compliance | All categories as relevant to the specific investigation |
| Account security and unauthorized access prevention | Technical & Device Data; Registration Data |
| Responsible gaming monitoring and enforcement | Gaming Activity Data; Registration Data |
| Customer support and dispute resolution | Communications Data; Gaming Activity Data; Transaction Data |
| Regulatory compliance and legal obligations | All categories as required by the applicable obligation |
| Platform performance and security monitoring | Technical & Device Data |
| Service communications (account notifications, T&C updates) | Registration Data (email, mobile number) |
d63com does not engage in behavioral advertising using member gaming data, does not sell personal data to third-party marketers, and does not use personal data for purposes beyond those listed above without first obtaining the relevant member's explicit consent.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, d63com relies on the following legal bases for processing personal data:
Processing required to perform the contract between d63com and a registered member — including account operation, payment processing, gaming service delivery, and customer support. Without this processing, d63com cannot provide the services described in the Terms & Conditions.
Processing required to comply with d63com's obligations under applicable law, including age verification requirements, AML and counter-terrorist financing obligations, data retention requirements under Philippine law, and response to lawful regulatory or law enforcement requests.
Processing carried out in pursuit of d63com's legitimate business interests, where those interests are not overridden by the data subject's rights and interests. This covers security monitoring, fraud prevention, platform performance optimization, and responsible gaming monitoring. d63com has documented its legitimate interest assessments and these are available to the DPO on request.
For processing activities that are not covered by the above bases — including optional marketing communications beyond transactional service messages — d63com will obtain explicit consent from the relevant member prior to processing. Consent can be withdrawn at any time without affecting the lawfulness of processing based on other legal bases.
d63com does not sell, rent, or trade personal data. We share member data with third parties only in the following defined circumstances:
Some of d63com's service providers and game studio partners operate infrastructure outside the Philippines. Where personal data is transferred internationally in connection with service delivery, d63com implements appropriate safeguards to ensure that such transfers comply with the requirements of the Philippine Data Privacy Act, including:
d63com's core member data (registration, financial, and gaming activity records) is held on infrastructure with data centers that process Philippine member data subject to appropriate security controls.
d63com retains personal data for the periods described below, after which data is securely deleted or anonymized unless retention is required by law:
Where retention beyond the periods above is required by a specific legal obligation, court order, or pending regulatory inquiry, d63com will retain the relevant data until that obligation is satisfied.
d63com implements technical and organizational security measures appropriate to the sensitivity and volume of personal data it processes. These measures include:
No security system is completely impenetrable. In the event of a personal data breach that poses a risk to data subjects, d63com will notify the National Privacy Commission and affected members in accordance with the breach notification requirements of the DPA and its implementing regulations.
d63com uses cookies and similar technologies on d63com.vip. These are small data files stored on your device by your browser at the request of the website. d63com uses the following categories of cookies:
These cookies are essential to the operation of d63com.vip. They enable core functions including session management (keeping you logged in across page loads), security token verification, and cashier flow integrity. These cookies cannot be disabled without fundamentally breaking the platform's functionality. They do not track browsing activity for marketing purposes.
These cookies remember your preferences — such as language settings and game category selections — to improve your experience on subsequent visits. They are not used for behavioral profiling or advertising.
d63com uses analytics tools to understand aggregate usage patterns on the platform — such as which game categories are most visited and how players navigate the site. Analytics data is collected in aggregate and anonymized form. Where analytics cookies are placed by a third-party analytics service, that service is contractually restricted from using d63com member data for its own purposes.
You can manage cookie preferences through your browser settings. Blocking strictly necessary cookies will impair the functionality of d63com.vip. Blocking functional or analytics cookies will not prevent you from accessing the platform but may affect the quality of your experience.
As a data subject under Republic Act No. 10173, you have specific rights regarding your personal data held by d63com. These rights are summarized below. To exercise any of these rights, contact d63com through the channels listed in Section 16.
d63com does not knowingly collect personal data from individuals under the age of twenty-one (21) years. The platform's services are strictly restricted to adults meeting the 21+ age threshold applicable in the Philippine online gaming market.
Age is verified through the KYC process and through the self-declaration made during account registration. If d63com becomes aware that an Account has been registered by or on behalf of an individual under 21 years of age, the Account will be closed immediately, all funds will be forfeited in accordance with the Terms & Conditions, and personal data collected from the underage individual will be deleted to the extent not required to be retained for regulatory compliance purposes.
If you believe that d63com may have inadvertently collected data from a minor, please contact the DPO immediately through the support channels in Section 16.
d63com.vip does not contain links to third-party websites outside of the d63com platform itself. All navigation links on d63com.vip point to internal platform pages. d63com is not responsible for the privacy practices or data handling of any external websites or services that you may access independently outside of the d63com platform.
Game providers whose titles are available on d63com operate their own infrastructure. While d63com minimizes the data shared with game providers (as described in Section 7), the privacy practices of those studios in respect of their own operations are governed by their own privacy policies. Players with specific questions about game provider data practices should direct those inquiries to the relevant provider directly.
d63com reserves the right to amend this Privacy Policy at any time. Where amendments are material — meaning they affect how personal data is collected, used, or shared in ways that may be significant to data subjects — d63com will provide advance notice to registered members via the email address on file, and will display a notification on d63com.vip for a reasonable period prior to the amended Policy taking effect.
Non-material amendments (such as clarifications, corrections, or reformatting) may be made without individual notification, but the updated Policy will always be published at d63com.vip/privacy-policy with an updated effective date. The current version of this Policy, as published at d63com.vip/privacy-policy, supersedes all prior versions. Your continued use of d63com following publication of an amended Policy constitutes acceptance of the amended terms.
For any privacy-related inquiries, data subject rights requests, or complaints relating to d63com's handling of your personal data, please contact the d63com Data Protection Officer through the following channels:
24/7 live chat is available from the d63com platform to all registered members. Live chat is the fastest channel for urgent account-related privacy matters, including suspected unauthorized data access or account security incidents.
Written data privacy inquiries and formal data subject rights requests may be directed to: [email protected] — please include "Privacy Request" or "Data Subject Rights" in your subject line. d63com aims to acknowledge all formal privacy requests within five (5) business days and to provide a substantive response within thirty (30) days.
This Privacy Policy was last reviewed and updated in January 2026. The current version published at d63com.vip/privacy-policy is the governing version for all active d63com members. For complaints that d63com has not adequately addressed, data subjects may contact the Philippine National Privacy Commission.
Six commitments that define d63com's approach to member data privacy — plain and practical, no vague promises.
d63com does not sell, rent, or trade member personal data to advertisers, data brokers, or any third party for commercial purposes. Your registration data, gaming history, and payment information stay within d63com's defined processing ecosystem — that's it.
All connections to d63com.vip use HTTPS/TLS encryption. Sensitive data fields — identity documents, financial references, passwords — are encrypted at rest using industry-standard methods. Passwords are stored as cryptographic hashes and cannot be retrieved by support staff.
d63com processes personal data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and NPC implementing rules. A designated Data Protection Officer oversees compliance. Data subjects have the full range of DPA rights described in Section 12 of this Policy.
d63com collects only the personal data required to operate the specific service being used. Data collected for KYC is not repurposed for marketing. Gaming activity data is not used for behavioral profiling. Each data category has a documented, specific purpose — no catch-all collection.
Data shared with payment providers, game studios, and KYC processors is limited to the minimum necessary for the transaction or verification to function. All third-party processors operate under written data processing agreements requiring them to meet d63com's security and privacy standards.
In the event of a personal data breach that poses a risk to d63com members, the platform will notify the National Privacy Commission and affected members in accordance with DPA breach notification requirements — not after a delay designed to minimize reputational impact, but as promptly as the law requires.
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